At EG HUB LLC, we are committed to delivering high-quality services and customer satisfaction. However, we understand that there may be situations where a refund is requested. Please review our refund policy below for a clear understanding of our terms.

1. Service Refunds

Refund requests for services are only considered under the following circumstances:

• Incomplete or Substandard Work: If you feel the final deliverables do not meet the agreed-upon specifications, you must notify us within 7 days of receiving the work. We will make reasonable efforts to revise the work to meet the agreed quality.
• Cancellation by Client: If you wish to cancel a service after it has started, refunds will depend on the progress of the work. A partial refund may be issued based on the amount of work completed up to the cancellation date. Refunds will not be issued if the work has been completed or is near completion.

3. Requesting a Refund

To request a refund, please contact us at support@eghub.net within 7 days of receiving the deliverables. Provide your project details and the reason for your request. We will review your case and respond to you within 5 business days.

4. Refund Process

If your refund request is approved, the refund will be processed to the original payment method. Depending on your payment provider, it may take up to 10 business days for the refund to appear in your account.

5. Disputes

If we are unable to reach an agreement on your refund request, we encourage you to escalate the issue with us for further discussion. We aim to resolve all disputes fairly and in a timely manner.

6. Changes to the Refund Policy

EG HUB LLC reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page with an updated date. By continuing to use our services after such changes, you agree to the updated policy.

7. Contact Us

If you have any questions or concerns regarding our Refund Policy, please feel free to contact us at support@eghub.net.

By using EG HUB LLC services, you acknowledge that you have read and understood our Refund Policy and agree to abide by the terms stated above.